Terms & Conditions
Lighthouse Physiotherapy & Health Collective
Effective Date: 19 September 2024
Welcome to the Lighthouse Physiotherapy & Health Collective website (“the Website”). These Terms of Service (“Terms”) outline the rules and regulations for the use of our website, located at [insert URL] and govern your access to and use of the services provided by Lighthouse Physiotherapy & Health Collective (“we,” “our,” “us”). By using our Website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must immediately cease using the Website.
2. Services Provided
Lighthouse Physiotherapy & Health Collective provides physiotherapy, women’s health, sports physiotherapy, and related healthcare services. The content on this Website is for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare provider for personalised treatment and medical advice.
3. Website Use
You agree to use the Website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website. Prohibited behavior includes:
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Harassing or causing distress or inconvenience to any person
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Transmitting obscene or offensive content
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Disrupting the normal flow of dialogue on the Website
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Engaging in any activity that may harm the Website, its content, or our services
4. Medical Disclaimer
The content on this Website, including blog articles, social media feeds, and general information, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Do not disregard professional advice or delay in seeking it because of something you have read on this Website.
5. Appointment Booking
Appointments can be made via our Website or by contacting the clinic directly. Booking an appointment does not guarantee service. We reserve the right to reschedule or cancel appointments based on availability or other circumstances. You are responsible for providing accurate information when booking appointments.
6. Payment and Fees
Payment for physiotherapy services is required at the time of your appointment unless otherwise arranged. Fees for our services may be subject to change, and you will be informed of any changes in advance. We accept various payment methods, including private health insurance, but it is your responsibility to confirm coverage with your insurance provider.
7. Cancellations and Missed Appointments
We require a minimum of 24 hours’ notice for cancellations. Missed appointments or cancellations without sufficient notice may incur a cancellation fee. This policy ensures that we can offer appointment times to other patients in need.
8. Privacy and Data Protection
We are committed to protecting your privacy and personal information. Any personal information you provide to us through the Website or during your consultation will be handled in accordance with our Privacy Policy.
9. Third-Party Links
Our Website may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for the content or privacy practices of these third-party websites.
10. Intellectual Property
All content on this Website, including text, graphics, logos, and images, is the property of Lighthouse Physiotherapy & Health Collective unless otherwise stated. You may not reproduce, distribute, or use the content without our express written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Lighthouse Physiotherapy & Health Collective will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Website or the services provided.
12. Changes to Terms of Service
We may update these Terms from time to time to reflect changes in our practices, legal obligations, or service offerings. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Website after such changes will constitute your acknowledgment of the modified Terms.
13. Governing Law
These Terms are governed by and construed by the laws of South Australia, Australia. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of South Australia.
14. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Lighthouse Physiotherapy & Health Collective
106B Sturt Road, WARRADALE SA 5046
0480672880